Outage in K3 Imagine
Unable to login to Imagine
Resolved Major
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Outage Details
Components affected
K3 Imagine Kiosk (KSK) K3 Imagine Donated Stock K3 Imagine Point Of Sale (POS) K3 Imagine Portal K3 Imagine Pop-up, Order & Pay (POP) K3 Imagine SQL Server K3 Imagine Checkout K3 Imagine Table, Order & Pay (TOP) K3 Imagine External Communications K3 Imagine Vault K3 Imagine Digital VAT (UK) K3 Imagine Shopify K3 Imagine Donated Stock (BHF) K3 Imagine Public API Availability K3 Imagine Simple POS K3 Imagine Self Checkout (SCO)Latest Updates ( sorted recent to last )
We have identified an issue logging into Imagine and we are working on a fix for this incident.
We are continuing to work on a fix for this incident.
We are continuing to work on this issue with our service provider
Our service provider has implemented a fix and we are monitoring the situation. However access should now be restored.
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