Outage in K3 Imagine
Unable to login to Imagine
Resolved Major
June 25, 2024 - Started over 1 year ago
- Lasted 4 months
Incident Report
We have identified an issue logging into Imagine and we are working on a fix for this incident.
Components affected
K3 Imagine Kiosk (KSK) K3 Imagine Donated Stock K3 Imagine Point Of Sale (POS) K3 Imagine Portal K3 Imagine Pop-up, Order & Pay (POP) K3 Imagine SQL Server K3 Imagine Checkout K3 Imagine Table, Order & Pay (TOP) K3 Imagine External Communications K3 Imagine Digital VAT (UK) K3 Imagine Shopify K3 Imagine Donated Stock (BHF) K3 Imagine Vault K3 Imagine Public API Availability K3 Imagine Simple POS K3 Imagine Self Checkout (SCO)Need to monitor K3 Imagine outages?
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Latest Updates ( sorted recent to last )
IDENTIFIED
over 1 year ago - at 06/25/2024 06:40AM
We have identified an issue logging into Imagine and we are working on a fix for this incident.
IDENTIFIED
over 1 year ago - at 06/25/2024 08:14AM
We are continuing to work on a fix for this incident.
IDENTIFIED
over 1 year ago - at 06/25/2024 09:04AM
We are continuing to work on this issue with our service provider
MONITORING
over 1 year ago - at 06/25/2024 10:10AM
Our service provider has implemented a fix and we are monitoring the situation. However access should now be restored.
Latest K3 Imagine outages
Imagine Public API Incident - 9 days ago
Imagine Portal Incident - 9 days ago
Imagine Public API Incident - 9 days ago
Imagine Portal Incident - 28 days ago
Imagine POS Incident - 28 days ago
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