Inability to Connect new Custom Domains and Access Custom Domain Records

Heroes with existing "Nameserver" domain connections are once again able to view their DNS records.

If you are impacted by this incident have been unable to connect a custom domain, we recommend going through the connection process once more. If either of these issues persist, please contact support and we will work you to resolve them.

We have implemented fixes for the following issues;

• DNS records of existing "Nameserver" domain connections not displaying
• Errors when attempting to connect new domains

We are currently monitoring the results and will update this page when we have more information to share.

We are currently investigating issues viewing DNS records of existing domain connections and errors when connecting new custom domains.

We have identified the cause and working to implement a fix.

Existing domain connections themselves are unaffected and we will update this status when we have more information.

We are currently investigating issues viewing DNS records of existing domain connections and errors when connecting new custom domains.

Existing domain connections themselves are unaffected and we will update this status when we have more information.