Outage in Kajabi

Delays in chat messages affecting Kajabi live chat support

Resolved Minor
March 21, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are receiving reports of delays when we send outgoing messages to our Heroes via live chat. Our chat vendor is investigating and looking to resolve the matter. We'll provide an update soon as we have more information. Please reach out to support@kajabi.com for your needs. Thank you for your continued patience, we will continue to update this page as the situation evolves.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/21/2025 10:12PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 03/21/2025 08:23PM

We are receiving reports of delays when we send outgoing messages to our Heroes via live chat. Our chat vendor is investigating and looking to resolve the matter. We'll provide an update soon as we have more information. Please reach out to support@kajabi.com for your needs.

Thank you for your continued patience, we will continue to update this page as the situation evolves.

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