Outage in Kajabi

Intermittent PayPal Checkout Errors

Resolved Minor
April 08, 2025 - Started 19 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue affecting some one-time checkouts using PayPal. We are actively investigating the issue, and we will provide updates to this page as soon as possible. We have not identified any issues with other payment processors: Stripe and Kajabi Payments, which are fully operational.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 04/08/2025 10:46PM

This incident has been resolved by PayPal and we have observed full recovery.

MONITORING 19 days ago - at 04/08/2025 09:59PM

PayPal has implemented a fix, and we have observed PayPal checkouts are recovering. We are continuing to closely monitor checkout processes and will update this status with any new information.

Additionally, you may refer to PayPal’s status page here: https://www.paypal-status.com/history/eventdetails/87407

IDENTIFIED 19 days ago - at 04/08/2025 09:33PM

Paypal has identified the issue causing some one-time checkouts using PayPal to fail. PayPal is investigating, and we will provide updates to this page as soon as possible.

INVESTIGATING 19 days ago - at 04/08/2025 08:25PM

We are aware of an issue affecting some one-time checkouts using PayPal. We are actively investigating the issue, and we will provide updates to this page as soon as possible.

We have not identified any issues with other payment processors: Stripe and Kajabi Payments, which are fully operational.

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