Outage in Kajabi

Issue with Widget Creation

Resolved Minor
June 10, 2025 - Started 3 days ago - Lasted about 14 hours
Official incident page

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Outage Details

We’re currently experiencing an issue affecting the creation and editing of custom widgets in the builder. One of our third-party vendors is experiencing an outage, which may impact some Heroes when adding a Widget section to a Website or Landing Page. Existing widgets are rendering as expected and are not impacted. Our team is actively monitoring the situation and will provide updates as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/11/2025 07:10AM

This incident has been resolved.

MONITORING 3 days ago - at 06/10/2025 09:25PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 06/10/2025 05:01PM

We’re currently experiencing an issue affecting the creation and editing of custom widgets in the builder. One of our third-party vendors is experiencing an outage, which may impact some Heroes when adding a Widget section to a Website or Landing Page.

Existing widgets are rendering as expected and are not impacted.

Our team is actively monitoring the situation and will provide updates as more information becomes available.

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