Outage in Kajabi

Elevated PayPal errors

Resolved Minor
October 16, 2025 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of an issue affecting checkouts using PayPal. We are actively investigating the issue, and we will provide updates to this page as soon as possible. We have not identified any issues with other payment processors: Kajabi Payments and Stripe, which are fully operational.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/16/2025 05:58PM

This incident has been resolved by PayPal and we have observed full recovery.

MONITORING 5 days ago - at 10/16/2025 04:33PM

We have observed PayPal checkouts are recovering. We are continuing to closely monitor checkout processes and will update this status with any new information.

INVESTIGATING 5 days ago - at 10/16/2025 03:31PM

We are aware of an issue affecting checkouts using PayPal. We are actively investigating the issue, and we will provide updates to this page as soon as possible.

We have not identified any issues with other payment processors: Kajabi Payments and Stripe, which are fully operational.

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