Outage in Kajabi

Partial Service Disruption

Resolved Minor
October 20, 2025 - Started 1 day ago - Lasted about 17 hours
Official incident page

Incident Report

We’re currently experiencing service interruptions due to an outage with Amazon Web Services (AWS). Impacted services include Hero logins, outbound emails, automations, media uploads, live chat, and checkout. We’ll update this page as we have more information to share.
Components affected
Kajabi Automated Site Emails Kajabi Offer Checkout Kajabi Marketing Email Editing and Scheduling

Need to monitor Kajabi outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 10/21/2025 12:13AM

This incident has been resolved.

MONITORING 1 day ago - at 10/20/2025 09:47AM

Amazon Web Services (AWS) has implemented a fix, and impacted services are beginning to recover. We’ll continue to monitor performance and share updates as needed.

Please note that Kajabi Experts Store is among the services affected by this issue. Our team is actively monitoring its performance to ensure full recovery and stability.

INVESTIGATING 1 day ago - at 10/20/2025 07:50AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 10/20/2025 07:50AM

We’re currently experiencing service interruptions due to an outage with Amazon Web Services (AWS). Impacted services include Hero logins, outbound emails, automations, media uploads, live chat, and checkout. We’ll update this page as we have more information to share.

Latest Kajabi outages

Elevated Checkouts Errors due to Paypal - 5 days ago
Elevated PayPal errors - 5 days ago
Communities doesn't load error - 6 days ago
Inability to sign up for Kajabi Payments - 14 days ago
Notice Regarding Kajabi Support Wait Times - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook