Outage in Kajabi

Issue displaying contacts in the contacts list

Resolved Minor
December 06, 2025 - Started 2 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are aware of an issue where some contacts are not being displayed in the contacts list. We are actively investigating the issue, and we will provide updates to this page as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/06/2025 10:31AM

This incident has been resolved.

IDENTIFIED 2 days ago - at 12/06/2025 03:01AM

Contact data and search results are currently delayed. There is no data loss—all your information is safe. Newly created or updated contacts may take a little time to appear in your contact list. The underlying issue has been fixed, and the remaining data will finish updating over the next few hours.

IDENTIFIED 2 days ago - at 12/06/2025 02:09AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 12/06/2025 12:36AM

We are aware of an issue where some contacts are not being displayed in the contacts list. We are actively investigating the issue, and we will provide updates to this page as soon as possible.

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