Outage in Kajabi
New sign ups via BMA logs user out affecting Android devices only
Resolved MinorIncident Report
New users with an Android device gets logged out immediately after signing up via BMA. Affected users can still log back in. Our engineers are actively investigating this issue and we will have more updates for you as soon as we can.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 12/16/2025 11:59PM
This incident has been resolved. If you are still experiencing issues, please make sure to update to the newest version of the app.
IDENTIFIED
14 days ago - at 12/16/2025 01:33AM
The root cause of this issue has been identified and our engineers are pushing out a new Android release, 4.3.2, that will resolve this issue. We'll update you as soon as we have more information.
INVESTIGATING
14 days ago - at 12/16/2025 12:57AM
New users with an Android device gets logged out immediately after signing up via BMA. Affected users can still log back in. Our engineers are actively investigating this issue and we will have more updates for you as soon as we can.
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