Outage in Kajabi

Community "View Reply" Button Unresponsive

Resolved Minor

January 21, 2026 - Started 24 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing an issue where the Communities "View Reply" button within posts is inaccessible. Users may be unable to see some comments during this time. Our engineering team is actively investigating the cause and working to resolve the issue as quickly as possible. We’ll provide updates here as more information becomes available. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 01/21/2026 11:40PM

This incident has been resolved.

MONITORING 24 days ago - at 01/21/2026 10:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 24 days ago - at 01/21/2026 09:36PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 24 days ago - at 01/21/2026 09:29PM

We are currently experiencing an issue where the Communities "View Reply" button within posts is inaccessible. Users may be unable to see some comments during this time.

Our engineering team is actively investigating the cause and working to resolve the issue as quickly as possible. We’ll provide updates here as more information becomes available.

Thank you for your patience and understanding.

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