Outage in Kajabi
Delays in Contact Filtering Data for Email Activity
Resolved MinorIncident Report
We’re currently investigating an issue causing delays in processing recent email activity. As a result, Heroes may be unable to filter contacts by recent email events across broadcasts and sequences. We’ll update this status page as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 01/27/2026 06:32PM
This incident is now resolved.
MONITORING
23 days ago - at 01/23/2026 06:48PM
A fix has been implemented and we are monitoring the results. Contact search may still not reflect recent email event data until the it gets backfilled. There is no data loss. We will continue to keep you updated here.
IDENTIFIED
23 days ago - at 01/23/2026 06:24PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
23 days ago - at 01/23/2026 05:29PM
We’re currently investigating an issue causing delays in processing recent email activity. As a result, Heroes may be unable to filter contacts by recent email events across broadcasts and sequences. We’ll update this status page as more information becomes available.
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