Outage in Kajabi
Issues setting up Quaderno tax integrations
Resolved MinorIncident Report
We have identified an issue preventing Heroes from onboarding to sales tax.
Our team is actively investigating this with our service provider Quaderno and will provide updates as soon as we have them. Thank you for your patience.
This issue does NOT impact heroes currently using sales tax.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/11/2026 07:16PM
This incident has been resolved.
MONITORING
2 months ago - at 02/11/2026 06:17PM
We have implemented a fix and onboarding to sales tax is now working. We are continuing to monitor for any additional errors.
IDENTIFIED
2 months ago - at 02/11/2026 05:33PM
We have identified an issue preventing Heroes from onboarding to sales tax.
Our team is actively investigating this with our service provider Quaderno and will provide updates as soon as we have them. Thank you for your patience.
This issue does NOT impact heroes currently using sales tax.
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