Outage in Kajabi
Investigating Email Delivery Issues (Microsoft Providers)
Resolved MinorIncident Report
We are currently addressing a delivery delay affecting Heroes with Microsoft email addresses (Outlook, Hotmail, and Live) from receiving transactional emails. This may include emails relating to Mobile Email Confirmations, Form Submissions Created, Payment Failure Notifications, and Offer Purchase emails.
Our team is working to ensure all transactional emails are delivered. We'll update this status page when we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/25/2026 09:34PM
This incident has been resolved.
MONITORING
about 2 months ago - at 02/25/2026 09:13PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 02/25/2026 06:31PM
We are currently addressing a delivery delay affecting Heroes with Microsoft email addresses (Outlook, Hotmail, and Live) from receiving transactional emails. This may include emails relating to Mobile Email Confirmations, Form Submissions Created, Payment Failure Notifications, and Offer Purchase emails.
Our team is working to ensure all transactional emails are delivered. We'll update this status page when we have more information.
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