Outage in Kajabi

Community Access for new customers

Resolved Minor

March 26, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of a "Not Authorized" error affecting new customers attempting to access their Community Groups after purchase/granting an offer.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/26/2026 11:47PM

This incident has been resolved.

IDENTIFIED 4 days ago - at 03/26/2026 10:39PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 03/26/2026 10:24PM

We are currently investigating reports of a "Not Authorized" error affecting new customers attempting to access their Community Groups after purchase/granting an offer.

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