Outage in Kajeet

Verizon Activations Issues 1/23/2025

Resolved Minor
January 23, 2025 - Started 3 months ago - Lasted 28 minutes
Official incident page

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Outage Details

As of 8 AM ET 1/23/2025, Customers attempting Verizon activations via our self service activation functionality in Sentinel may encounter errors. We've engaged Verizon support who are actively working to fix the issue.
Components affected
Kajeet Self Service Activations
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/23/2025 03:38PM

Verizon has resolved the issue and normal performance levels have been restored.

Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.

INVESTIGATING 3 months ago - at 01/23/2025 03:19PM

As of 8 AM ET 1/23/2025, Customers attempting Verizon activations via our self service activation functionality in Sentinel may encounter errors. We've engaged Verizon support who are actively working to fix the issue.

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