Outage in Kaleyra

Degraded Database performance.

Resolved Major
March 15, 2023 - Started almost 2 years ago - Lasted 24 minutes
Official incident page

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Outage Details

Observing performance degradation issue with the database services. Components which are affected: Incoming & Outgoing calls Expected Resolution time: 1 Hour We will provide updates via email and Status page shortly.
Components affected
Kaleyra Dependent Services'
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/15/2023 06:44AM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/15/2023 06:28AM

Observing performance degradation issue with the database services.

Components which are affected: Incoming & outgoing services

Issue identified time : 11:00AM
Resolution time: 11:58AM

We are monitoring the service and We will provide root cause via email.

IDENTIFIED almost 2 years ago - at 03/15/2023 06:27AM

Observing performance degradation issue with the database services.

Components which are affected: Incoming & Outgoing calls

Expected Resolution time: 1 Hour

We will provide updates via email and Status page shortly.

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