Outage in Kaltura EU

API, Upload and Playback degradation

Resolved Minor
July 05, 2024 - Started over 1 year ago
Official incident page

Incident Report

We are investigating an issue that users might experience slowness or failure while using the API, Upload, slow transcoding or Playback. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/05/2024 10:37AM

Issue resolved.

MONITORING over 1 year ago - at 07/05/2024 09:55AM

The incident was resolved. We will be monitoring the service for the next hour.

INVESTIGATING over 1 year ago - at 07/05/2024 09:24AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/05/2024 08:40AM

We are investigating an issue that users might experience slowness or failure while using the API, Upload, slow transcoding or Playback. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes

Latest Kaltura EU outages

Kaltura Virtual Classroom/Virtual Meetings - Partial Outage - 3 months ago
MediaSpace and API degradation - 5 months ago
MediaSpace and API degradation - over 1 year ago
MediaSpace and API degradation - over 1 year ago
API, Upload and Playback degradation - over 1 year ago

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