Outage in Kaltura

My Media and Media Gallery cannot be accessed in LMS (Canvas, Moodle, etc.)

Resolved Minor
May 05, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

What is the impact: My Media and Media Gallery cannot be accessed in LMS (Canvas, Moodle, etc.) Current Status: We are investigating the issue. What to Expect Next: The next update will be posted in 30 minutes.
Components affected
Kaltura API

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/06/2022 02:12AM

What was the impact:
My Media and Media Gallery could not be accessed in LMS (Canvas, Moodle, etc.)

Current Status:
Our R&D team addressed the issue.

What to Expect Next:
We will monitor the behavior for the next 2 hours and then close the incident.

INVESTIGATING over 3 years ago - at 05/06/2022 01:23AM

What is the impact:
My Media and Media Gallery cannot be accessed in LMS (Canvas, Moodle, etc.)

Current Status:
We are investigating the issue.

What to Expect Next:
The next update will be posted in 30 minutes.

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