Outage in Kaltura

MediaSpace and API degradation

Resolved Minor
March 25, 2025 - Started 7 months ago - Lasted 23 minutes
Official incident page

Incident Report

We are currently experiencing some slowness in our Video Portal (Kaltura Mediaspace) and Kaltura Events due to issues with our API. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes
Components affected
Kaltura MediaSpace Kaltura API

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/25/2025 02:18PM

Our engineering team identified an issue and implemented a a fix.

IDENTIFIED 7 months ago - at 03/25/2025 01:55PM

We are currently experiencing some slowness in our Video Portal (Kaltura Mediaspace) and Kaltura Events due to issues with our API. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes

Latest Kaltura outages

Service Disruption Due to AWS Outage - about 11 hours ago
Live and Webcasting degradation - about 1 month ago
Kaltura Virtual Classroom/Virtual Meetings - Partial Outage - 3 months ago
API, Upload and Playback degradation - 4 months ago
Zoom Integration Service Alert - 9 months ago

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