Outage in Kaltura

VOD content playback issue

Resolved Major
August 24, 2022 - Started about 3 years ago - Lasted 17 minutes
Official incident page

Incident Report

What is the Impact: We are currently experiencing issues with Playback, including KMS and KMC. (playing VOD content) Current Status: Our engineering team was alerted and is investigating. What to Expect Next: Next update will be posted in 30 minutes or less.
Components affected
Kaltura Playback

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/24/2022 09:01AM

What was the Impact: Playback issues were reported while playing VOD content

Current Status: Our team mitigated the issue and playback functionality restored

What to Expect Next: We will keep monitoring for the next hour and then close this incident

INVESTIGATING about 3 years ago - at 08/24/2022 08:49AM

What is the Impact: We are currently experiencing issues with Playback, including KMS and KMC. (playing VOD content)

Current Status: Our engineering team was alerted and is investigating.

What to Expect Next: Next update will be posted in 30 minutes or less.

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