Outage in Kaltura

Live Issue

Resolved Minor
November 10, 2022 - Started almost 3 years ago - Lasted 20 minutes
Official incident page

Incident Report

What is the Impact: Please note that users may experience issues when starting a new Live stream. Current Status: Our engineering team is in the progress of investigating this issue and analyzing the errors. Please note that not all users may experience this. What to Expect Next: We will update you with further details and status during the next 2 hours.
Components affected
Kaltura Live

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/10/2022 02:19PM

What was the Impact: Please note that users might have experienced issues when starting a new stream.

Current Status: Our engineering team has identified the root cause, this happened due to the DNS resolving issue.

The issue was resolved and all stream connection function and works normally.

What next: The issue is resolved, and we are closing this incident.

INVESTIGATING almost 3 years ago - at 11/10/2022 02:03PM

What is the Impact: Please note that users may experience issues when starting a new Live stream.

Current Status: Our engineering team is in the progress of investigating this issue and analyzing the errors. Please note that not all users may experience this.

What to Expect Next: We will update you with further details and status during the next 2 hours.

Latest Kaltura outages

Service Disruption Due to AWS Outage - about 23 hours ago
Live and Webcasting degradation - about 1 month ago
Kaltura Virtual Classroom/Virtual Meetings - Partial Outage - 3 months ago
API, Upload and Playback degradation - 4 months ago
MediaSpace and API degradation - 7 months ago

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