Outage in Kaltura
Access to support portal
Resolved Major
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Outage Details
Components affected
Kaltura Documentation and Customer Care PlatformsLatest Updates ( sorted recent to last )
What was the issue: Kaltura Customer Portal was unavailable due to Salesforce performance degradation.
As a result, users were not able to access the support portal: support.kaltura.com
Current status: Our team has applied a fix to this issue, so Kaltura Customer Care Portal is back to being fully operational.
What is the issue: Kaltura Customer Portal became unavailable due to Salesforce performance degradation.
More details at: https://status.salesforce.com/current
As a result, users cannot access the support portal: support.kaltura.com
Current status: Our team is working with our vendor on this matter.
What to expect next: The next update will be in 30 minutes.
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