Outage in Kaltura

MediaSpace and API degradation

Resolved Minor
September 29, 2023 - Started about 2 years ago - Lasted about 13 hours
Official incident page

Incident Report

What is the issue: We are investigating an issue that users might experience slowness or access failure while using MediaSpace (KMS/KAF) or API. Current status: Our engineering team in progress to investigate the root cause. What to expect next: we will update during the next hour
Components affected
Kaltura MediaSpace

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/29/2023 09:58AM

The issue has been resolved, the incident is closed.

MONITORING about 2 years ago - at 09/28/2023 10:35PM

Current Status: An issue that intermittently affected access to KMS/KAF has been identified, leading to occasional failures for users trying to access these services. The issue has been resolved, and access to KMS/KAF has returned to normal operation with no reported issues.

What to Expect Next: The issue has been resolved, and ongoing monitoring will be conducted.

INVESTIGATING about 2 years ago - at 09/28/2023 09:07PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 09/28/2023 09:05PM

What is the issue: We are investigating an issue that users might experience slowness or access failure while using MediaSpace (KMS/KAF) or API.

Current status:
Our engineering team in progress to investigate the root cause.

What to expect next:
we will update during the next hour

Latest Kaltura outages

Service Disruption Due to AWS Outage - about 23 hours ago
Live and Webcasting degradation - about 1 month ago
Kaltura Virtual Classroom/Virtual Meetings - Partial Outage - 3 months ago
API, Upload and Playback degradation - 4 months ago
MediaSpace and API degradation - 7 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook