Outage in Kaltura

MediaSpace and API degradation

Resolved Major
February 15, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

What is the issue: We are investigating an issue that users might experience slowness or access failure while using MediaSpace (KMS/KAF) or API. Current status: Our engineering team in progress to investigate the root cause. What to expect next: we will update during the next hour
Components affected
Kaltura MediaSpace
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/15/2024 10:46AM

The issue has been resolved, the incident is closed.

MONITORING 10 months ago - at 02/15/2024 10:21AM

Current Status: An issue that intermittently affected access to MediaSpace and Event Platform has been identified, leading to occasional failures for users trying to access these services. The issue has been resolved, and access to MediaSpace and Event Platform has returned to normal operation with no reported issues.

What to Expect Next: The issue has been resolved, and ongoing monitoring will be conducted.

INVESTIGATING 10 months ago - at 02/15/2024 09:57AM

What is the issue: We are investigating an issue that users might experience slowness or access failure while using MediaSpace (KMS/KAF) or API.

Current status:
Our engineering team in progress to investigate the root cause.

What to expect next:
we will update during the next hour

Latest Kaltura outages

Analytics degradation - 3 months ago
KAF/LMS Availability - 7 months ago
KAF/LMS Availability - 7 months ago
MediaSpace and API degradation - about 1 year ago

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