Outage in Kaltura

Analytics degradation

Resolved Minor
September 25, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue that users might experience slowness or failure upon accessing Analytics. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes
Components affected
Kaltura MediaSpace Kaltura Analytics Kaltura API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/25/2024 05:57PM

The incident was resolved.

MONITORING about 1 year ago - at 09/25/2024 04:06PM

A fix was implemented we are monitoring the status.

INVESTIGATING about 1 year ago - at 09/25/2024 03:59PM

We are investigating an issue that users might experience slowness or failure upon accessing Analytics.

INVESTIGATING about 1 year ago - at 09/25/2024 03:48PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 09/25/2024 03:47PM

We are investigating an issue that users might experience slowness or failure upon accessing Analytics. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes

Latest Kaltura outages

Service Disruption Due to AWS Outage - about 14 hours ago
Live and Webcasting degradation - about 1 month ago
Kaltura Virtual Classroom/Virtual Meetings - Partial Outage - 3 months ago
API, Upload and Playback degradation - 4 months ago
MediaSpace and API degradation - 7 months ago

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