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Outage in Kaltura

API , Upload and Playback degradation

Resolved Minor
October 16, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue that users might experience intermittent slowness or failure while using Kaltura Mediaspace. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes
Components affected
Kaltura MediaSpace

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/16/2024 09:21PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/16/2024 09:16PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 10/16/2024 08:55PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 10/16/2024 08:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 10/16/2024 06:41PM

We are investigating an issue that users might experience intermittent slowness or failure while using Kaltura Mediaspace. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes

Latest Kaltura outages

Analytics Degradation - about 2 months ago
Kaltura General Service Issue - 5 months ago
Service Disruption Due to AWS Outage - 6 months ago
Live and Webcasting degradation - 8 months ago
Kaltura Virtual Classroom/Virtual Meetings - Partial Outage - 9 months ago

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