Outage in Kandji

Investigating 404 errors

Resolved Minor
November 15, 2022 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports of 404 errors when attempting to access the Kandji Web App. We will post an update as more information becomes available.
Components affected
Kandji Web App Kandji MDM Services

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/15/2022 11:16AM

This incident has been resolved. If you experience any future problems, please open a ticket with our support team.

MONITORING almost 3 years ago - at 11/15/2022 10:23AM

We are no longer seeing 404 errors or access issues when accessing the Kandji Web App. We will post an update once we have confirmed the issue has been fully resolved.

INVESTIGATING almost 3 years ago - at 11/15/2022 09:31AM

We are now seeing loading and 404 issues as well as reports of access issues reduced to intermittent. Further updates to follow.

INVESTIGATING almost 3 years ago - at 11/15/2022 08:39AM

We are investigating further reports of customers' Kandji instances not loading. Further updates will be provided as more information becomes available.

INVESTIGATING almost 3 years ago - at 11/15/2022 07:56AM

We are investigating reports of 404 errors when attempting to access the Kandji Web App. We will post an update as more information becomes available.

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