Outage in Kandji

Intermittent Issues Accessing EU Tenants

Resolved Major
October 15, 2025 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating a reported issue with intermittent access to EU tenants. This may result in the inability to log into the Kandji Web App for some customers. We will post an update as more information becomes available.
Components affected
Kandji Web App

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/15/2025 09:02PM

This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.

MONITORING 5 days ago - at 10/15/2025 05:50PM

A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.

IDENTIFIED 5 days ago - at 10/15/2025 05:19PM

The issue has been identified, and a fix is being implemented. We will post an update as soon as additional information is available.

INVESTIGATING 5 days ago - at 10/15/2025 04:32PM

We are investigating a reported issue with intermittent access to EU tenants. This may result in the inability to log into the Kandji Web App for some customers. We will post an update as more information becomes available.

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