Outage in Kandji
Slower Passport logins for some users
Resolved MinorIncident Report
Summary AI Generated
Kandji experienced degraded performance affecting Passport logins for some users, causing slower-than-normal authentication times while logins continued to function. The issue impacted the macOS Agent component and persisted for 10 hours. The problem was identified, fixed, and resolved after a monitoring period to ensure normal login performance was restored.
We have identified an issue causing degraded performance for Passport logins for some users. Affected users may experience slower-than-normal authentication when signing in, but logins are still completing. We will update this page as more information becomes available.
Components affected
Kandji macOS AgentTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 04/23/2026 07:58PM
This issue has been resolved. If you continue to experience delays with Passport login, please open a ticket with our support team.
MONITORING
19 days ago - at 04/23/2026 05:06PM
We have implemented a fix and are monitoring system performance. Passport logins should now be completing within normal timeframes, and we will continue to watch for any recurrence.
IDENTIFIED
19 days ago - at 04/23/2026 01:01PM
We have identified the cause of the degraded performance affecting Passport logins and are implementing changes to restore normal behavior.
INVESTIGATING
19 days ago - at 04/23/2026 10:01AM
We have identified an issue causing degraded performance for Passport logins for some users. Affected users may experience slower-than-normal authentication when signing in, but logins are still completing. We will update this page as more information becomes available.
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