Outage in Kandji

Access to Kandji

Resolved Minor
November 17, 2022 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating a reported issue with access to Kandji. This may result in an inability to connect for some customers. We will post an update as more information becomes available.
Components affected
Kandji Web App Kandji macOS Agent Kandji MDM Services

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/17/2022 05:35PM

This incident has been resolved. If you experience any further problems, please open a ticket with our support team.

MONITORING almost 3 years ago - at 11/17/2022 03:45PM

We are no longer encountering 404 errors when accessing the Kandji Web App or from clients attempting to connect. We will post an update once we have confirmed that the issue has been fully resolved.

IDENTIFIED almost 3 years ago - at 11/17/2022 03:07PM

The issue has been identified, and a fix is being implemented. Customers may continue to experience impacted functionality. We will post an update as soon as additional information is available.

INVESTIGATING almost 3 years ago - at 11/17/2022 02:56PM

We are investigating a reported issue with access to Kandji. This may result in an inability to connect for some customers. We will post an update as more information becomes available.

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