Outage in Kandji

Access to Web App for EU instances

Resolved Major
August 25, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating a reported issue with access to the EU instances. This may result in an inability to reach the Web App for some customers. We will post an update as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/25/2023 03:54PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/25/2023 02:06PM

A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.

IDENTIFIED over 1 year ago - at 08/25/2023 01:44PM

The issue has been identified and a fix is being implemented. Customers may continue to experience impacted Web App functionality for EU instances. We will post an update as soon as additional information is available.

INVESTIGATING over 1 year ago - at 08/25/2023 01:37PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/25/2023 10:58AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/25/2023 10:56AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/25/2023 10:52AM

We are investigating a reported issue with access to the EU instances. This may result in an inability to reach the Web App for some customers. We will post an update as more information becomes available.

Latest Kandji outages

Enrollment and Web App Slowness - about 1 month ago
User authentication - 8 months ago

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