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Outage in Kaseya

Zendesk Sending Improper Ticket Updates and Ticket Status Changes

Resolved Minor
February 14, 2024 - Started almost 2 years ago - Lasted 24 minutes

Incident Report

We are currently experiencing an issue with our Zendesk Platform which is causing incorrect updates and ticket status changes to occur.

Our internal Zendesk administration team is actively researching this problem and working to resolve it.
Components affected
Kaseya Internal Systems

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Latest Updates ( sorted recent to last )
almost 2 years ago - at 02/14/2024 09:10PM

We are currently experiencing an issue with our Zendesk Platform which is causing incorrect updates and ticket status changes to occur.

Our internal Zendesk administration team is actively researching this problem and working to resolve it.

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