Outage in Kaseya

Datto SaaS Protection - Backup performance degradation for Teams services on pod 'cae1-saas-p0'

Resolved Minor

February 10, 2025 - Started about 1 year ago - Lasted 2 days
Official incident page

Incident Report

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' may experience degraded Teams backup performance. The Kaseya R&D Team has identified the issue and is actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

MONITORING about 1 year ago - at 02/11/2025 02:44PM

Our R&D team has implemented changes to address the Teams backup performance degradation and success rates have returned to normal levels.

We are continuing to monitor.

IDENTIFIED about 1 year ago - at 02/10/2025 05:43PM

We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae1-saas-p0' may experience degraded Teams backup performance.

The Kaseya R&D Team has identified the issue and is actively working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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