Outage in Kaseya

Datto BCDR - Remote web interface fails to load on for BCDR Devices

Resolved Major
April 11, 2025 - Started 8 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of a problem where the device web does not load for BCDR devices. Please note, local access continues to function as expected. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/11/2025 03:53PM

This incident has been resolved.

MONITORING 8 days ago - at 04/11/2025 01:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 04/11/2025 12:25PM

We are aware of a problem where the device web does not load for BCDR devices.



Please note, local access continues to function as expected.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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