Outage in Kaseya

Datto SaaS Protection - Backup performance degradation for some SharePoint services on pod 'des1-saas-p1'

Minor

March 10, 2026 - Started about 3 hours ago
Official incident page

Incident Report

We are aware of a problem where some customers hosted on pod 'des1-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team has identified the issue and are actively working to resolve it. In the meantime, the R&D team has temporarily decreased the daily backup frequency on pod 'des1-saas-p1' from 3x per day to 2x per day to help maintain high backup success rates amidst ongoing spikes in Microsoft throttling. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

IDENTIFIED about 3 hours ago - at 03/10/2026 03:29PM

We are aware of a problem where some customers hosted on pod 'des1-saas-p1' are experiencing backup performance degradation for some SharePoint services.

The Kaseya R&D Team has identified the issue and are actively working to resolve it.

In the meantime, the R&D team has temporarily decreased the daily backup frequency on pod 'des1-saas-p1' from 3x per day to 2x per day to help maintain high backup success rates amidst ongoing spikes in Microsoft throttling.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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