Outage in Kaseya
Endpoint Backup v2 - Subset of Endpoint Backup v2 assets are experiencing slow or incomplete backups due to 504 Gateway Timeout errors.
Resolved MinorIncident Report
Summary AI Generated
Kaseya's Endpoint Backup v2 experienced slow or failed backups due to 504 Gateway Timeout errors, affecting a subset of assets over approximately 28 hours. The Kaseya R&D team investigated and implemented a fix, which was then monitored before the incident was fully resolved.
We are aware of a problem where Endpoint Backup v2 assets can experience slow or failed backups due to a "504 Gateway Timeout" error.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/17/2026 06:05PM
This incident has been resolved.
MONITORING
3 days ago - at 07/17/2026 03:58PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 07/16/2026 01:59PM
We are aware of a problem where Endpoint Backup v2 assets can experience slow or failed backups due to a "504 Gateway Timeout" error.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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