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Outage in Kaseya

[Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness

Resolved Major
September 29, 2026 - Started 5 days ago - Lasted 40 minutes
Official incident page

Incident Report

Summary AI Generated

Kaseya Quote Manager experienced a major outage lasting approximately 40 minutes, during which users encountered 504 Azure Front Door errors and significant slowness when attempting to access the platform. The issue impacted the ability to access KQM entirely for affected users. The Kaseya Engineering Team investigated and resolved the incident by 9:03 PM ET on September 29, 2026.

We are aware of a problem where Kaseya Quote Manager users get a 504 Azure Front Door error, and potential slowness if able to access KQM. The Kaseya Engineering Team is currently investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/30/2026 01:03AM

This incident has been resolved.

INVESTIGATING 5 days ago - at 09/30/2026 12:25AM

We are aware of a problem where Kaseya Quote Manager users get a 504 Azure Front Door error, and potential slowness if able to access KQM.

The Kaseya Engineering Team is currently investigating the issue.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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