Outage in Keeper

AT&T SMS delivery issues

Resolved Minor

October 19, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

There appears to be a high failure rate of AT&T SMS delivery. Amazon AWS is investigating the issue. We have temporarily routed 2FA messages to email.

Components affected

Keeper Web Vault Keeper Desktop App Keeper Android Keeper Admin Console Keeper Browser Extensions Keeper iOS

Latest Updates ( sorted recent to last )

INVESTIGATING over 2 years ago - at 10/19/2022 04:12PM

There appears to be a high failure rate of AT&T SMS delivery. Amazon AWS is investigating the issue. We have temporarily routed 2FA messages to email.

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