Outage in Keeper

File attachment download errors for new files

Resolved Minor

March 13, 2025 - Started 8 months ago - Lasted about 6 hours
Official incident page

Incident Report

Some users are receiving errors when downloading file attachments. We are working on resolution.

Components affected

Keeper Web Vault

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 03/14/2025 01:15AM

The issue has been resolved.

IDENTIFIED 8 months ago - at 03/13/2025 07:17PM

Some users are receiving errors when downloading file attachments. We are working on resolution.

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