Outage in Keeper
Email delivery in US region due to AWS US-EAST outage
Resolved MinorIncident Report
AWS is reporting errors in the US-EAST region that are affecting multiple services, affecting email and SMS delivery which impacts Keeper device approvals.
The AWS Service Health dashboard can be monitored here:
https://health.aws.amazon.com/health/status
Need to monitor Keeper outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/20/2025 03:17PM
All Keeper email delivery services in US-EAST-1 were restored around 4AM PST.
IDENTIFIED
3 days ago - at 10/20/2025 10:00AM
SMS delivery services have been restored, but AWS Lambda is still down which affects our email delivery of device approvals. We recommend using the "Keeper Push" or TOTP method of device approval.
INVESTIGATING
3 days ago - at 10/20/2025 09:20AM
AWS is reporting errors in the US-EAST region that are affecting multiple services, affecting email and SMS delivery which impacts Keeper device approvals.
The AWS Service Health dashboard can be monitored here:
https://health.aws.amazon.com/health/status
Latest Keeper outages
EU Region login API errors - about 1 month ago
Vault login errors - 4 months ago
Login errors in the EU data center - 4 months ago
File attachment download errors for new files - 7 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
