Outage in Keeper
Keeper Gateway and KSM API errors
Resolved MajorIncident Report
Summary AI Generated
Keeper experienced a 27-minute outage affecting Keeper Gateway and KSM (Secrets Manager) connections, caused by "invalid client version" responses from the API. Users were unable to establish connections through these services during this period. The issue was identified and resolved, with API errors fully cleared by 12:14 PM PT on July 8, 2026.
We are aware of Keeper Gateway and KSM connection errors due to "invalid client version" responses. We have identified the issue and it will be resolved in a few minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/08/2026 07:14PM
API errors have been resolved. The Keeper Gateway and KSM client version is no longer returning an error.
IDENTIFIED
14 days ago - at 07/08/2026 06:51PM
We are aware of Keeper Gateway and KSM connection errors due to "invalid client version" responses. We have identified the issue and it will be resolved in a few minutes.
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