Outage in Kentik

Portal login issue

Resolved Major
September 27, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We're investigating issues with the database. Service is significantly degraded.
Components affected
Kentik Web Portal Kentik REST API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/27/2024 01:47PM

The incident has been resolved.

MONITORING about 1 year ago - at 09/27/2024 12:58PM

Database replicas were experiencing query deadlocks and high replication lag. We have restarted all the followers and the service levels seem to recover quickly. We're currently monitoring to see if we come back to full health.

INVESTIGATING about 1 year ago - at 09/27/2024 12:47PM

We're investigating issues with the database. Service is significantly degraded.

Latest Kentik outages

Customer Portal Degradation - about 1 month ago

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