Outage in Kentik
Outbound Email Service
Resolved MajorIncident Report
We are actively investigating an issue with outbound emails from the Kentik portal. Services such as password resets, creating users, or scheduled reports are currently non-functional.
Components affected
Kentik Web PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/19/2025 08:12PM
The issue has been resolved and all portal email services are functioning accordingly.
IDENTIFIED
about 1 year ago - at 03/19/2025 04:03PM
We have identified the root cause and are working on a resolution. Services should resume shortly.
INVESTIGATING
about 1 year ago - at 03/19/2025 03:03PM
We are actively investigating an issue with outbound emails from the Kentik portal. Services such as password resets, creating users, or scheduled reports are currently non-functional.
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