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Outage in Kentik

Elevated Universal Agent API Errors

Resolved Major
March 26, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We're experiencing an elevated level of errors in our universal agent infrastructure and are currently looking into the issue. This appears to be impacting agent management operations including adding and removing NMS devices.
Components affected
Kentik Web Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2026 05:29PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/26/2026 03:26PM

We are now seeing significantly reduced error rates and systems are operational.

INVESTIGATING about 1 month ago - at 03/26/2026 03:17PM

We're experiencing an elevated level of errors in our universal agent infrastructure and are currently looking into the issue. This appears to be impacting agent management operations including adding and removing NMS devices.

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