Outage in Kentik

IAD Network Impact

Resolved Major
May 15, 2025 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating a network issue impacting our IAD Ashburn data center. Customers may observe impact to flow ingest and BGP sessions.
Components affected
Kentik Flow Ingest Kentik BGP Peering and Enrichment Kentik BGP Monitoring and Alerting
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 05/15/2025 07:24PM

This incident has been resolved.

MONITORING about 2 months ago - at 05/15/2025 03:35PM

Customer flow and telemetry ingest impact has been mitigated, however, some customers with direct BGP sessions (PNI's) with Kentik in IAD Ashburn may notice their sessions currently down. We expect to recover these sessions throughout the day, and will update this incident when this effort is complete and sessions have been restored. Customers experiencing impact are encouraged to reach out to our support team -- support@kentik.com. We apologize for this inconvenience.

IDENTIFIED about 2 months ago - at 05/15/2025 02:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 05/15/2025 02:41PM

We are currently investigating a network issue impacting our IAD Ashburn data center. Customers may observe impact to flow ingest and BGP sessions.

Latest Kentik outages

Potential Elevated Query Errors - 23 days ago
Internet Instability - about 1 month ago
Ingest outage - about 2 months ago
BGP Peering and Enrichment instability - 3 months ago
Outbound Email Service - 3 months ago

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