Outage in Kentik

IAD Network Impact

Resolved Major
May 15, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating a network issue impacting our IAD Ashburn data center. Customers may observe impact to flow ingest and BGP sessions.
Components affected
Kentik Flow Ingest Kentik BGP Peering and Enrichment Kentik BGP Monitoring and Alerting

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/15/2025 07:24PM

This incident has been resolved.

MONITORING 6 months ago - at 05/15/2025 03:35PM

Customer flow and telemetry ingest impact has been mitigated, however, some customers with direct BGP sessions (PNI's) with Kentik in IAD Ashburn may notice their sessions currently down. We expect to recover these sessions throughout the day, and will update this incident when this effort is complete and sessions have been restored. Customers experiencing impact are encouraged to reach out to our support team -- support@kentik.com. We apologize for this inconvenience.

IDENTIFIED 6 months ago - at 05/15/2025 02:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 05/15/2025 02:41PM

We are currently investigating a network issue impacting our IAD Ashburn data center. Customers may observe impact to flow ingest and BGP sessions.

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