Outage in Keycafe
Service interruption across Smartboxes and Applications.
Resolved MajorIncident Report
We are experiencing an outage that is affecting Smartboxes and our website. Our providers have acknowledged the issue and are working to identify the cause.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 10/08/2024 11:07PM
This incident has been resolved.
MONITORING
about 1 year ago - at 10/08/2024 10:56PM
Our providers have reported that they implemented a fix. We will continue to monitor the results.
INVESTIGATING
about 1 year ago - at 10/08/2024 08:39PM
We are still experiencing interruptions in the service, although some requests are coming through. We are continuing to monitor.
INVESTIGATING
about 1 year ago - at 10/08/2024 05:23PM
We are experiencing an outage that is affecting Smartboxes and our website. Our providers have acknowledged the issue and are working to identify the cause.
Latest Keycafe outages
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Service Interruption Due to Upstream Network Issue - about 1 month ago
SmartBox Connectivity Issue — AWS Outage - 2 months ago
Partial outage - Cellular network - 6 months ago
Partial cellular service outage - 6 months ago
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