Outage in Keycafe

Service Interruption across Smartboxes and Applications.

Resolved Major
October 09, 2024 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing an outage that is affecting Smartboxes and our website. We will share an update as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/09/2024 05:04PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 10/09/2024 03:12PM

We are still experiencing interruptions in service. Some customers may experience elevated latencies or intermittent timeouts. Our service provider is working to resolve the issue.

INVESTIGATING 3 months ago - at 10/09/2024 01:49PM

We are still experiencing a partial outage impacting Smartboxes and our website. Our service provider has acknowledged the issue and is investigating.

INVESTIGATING 3 months ago - at 10/09/2024 01:20PM

We are experiencing an outage that is affecting Smartboxes and our website. We will share an update as we have more information.

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