Outage in Keycafe
2G/3G Connectivity disruption
Resolved MajorIncident Report
Devices operating on 2G and 3G networks are currently affected by power outages in Spain. This affects devices not in these regions due to data routing through these countries. Our cellular partner is impacted, and devices will remain offline until power is restored in the region. We will monitor the situation and provide updates.
Components affected
Keycafe SmartBoxTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/29/2025 01:11PM
This incident has been resolved.
MONITORING
about 1 year ago - at 04/28/2025 11:02PM
Most of the region's power has been restored, and Smartboxes are coming back online. We will continue to monitor the situation until everything is fully restored.
IDENTIFIED
about 1 year ago - at 04/28/2025 07:17PM
Devices operating on 2G and 3G networks are currently affected by power outages in Spain. This affects devices not in these regions due to data routing through these countries. Our cellular partner is impacted, and devices will remain offline until power is restored in the region. We will monitor the situation and provide updates.
INVESTIGATING
about 1 year ago - at 04/28/2025 07:14PM
Devices operating on 2G and 3G networks are currently affected by power outages in Spain. This affects devices not in these regions due to data routing through these countries. Our cellular partner is impacted, and devices will remain offline until power is restored in the region. We will monitor the situation and provide updates.
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