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Outage in Keycafe

Degraded Database Performance

Resolved Minor
June 10, 2025 - Started 8 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing degraded database performance as a service provider is experiencing a partial outage. We will continue to monitor and provide updates.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 06/11/2025 02:41AM

This incident has been resolved.

MONITORING 8 months ago - at 06/10/2025 09:01PM

Performance has improved, and error rates are down to around 10%. We’re continuing to monitor.

MONITORING 8 months ago - at 06/10/2025 08:08PM

We’ve implemented a workaround that is improving performance. While our provider continues to experience issues, we’ve partially mitigated the impact and are seeing more stable behaviour. We’re continuing to monitor and make adjustments as needed.

IDENTIFIED 8 months ago - at 06/10/2025 07:23PM

We are experiencing degraded database performance as a service provider is experiencing a partial outage. We will continue to monitor and provide updates.

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