Outage in Kickserv
Text message issues with T-Mobile
Resolved MajorIncident Report
SMS text messages from Kickserv are currently not being received by T-mobile subscribers. We're investigating with our SMS provider now.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 04/26/2023 02:42PM
This incident has been resolved.
MONITORING
over 2 years ago - at 04/21/2023 02:25PM
We are continuing to monitor for any further issues.
MONITORING
over 2 years ago - at 04/21/2023 02:25PM
Text message deliveries to T-Mobile subscribers are back to normal this morning. We are continuing to work with Twilio to identify the root cause of the previous outage.
INVESTIGATING
over 2 years ago - at 04/21/2023 01:29PM
We are continuing to work with Twilio (our text message provider) to identify and resolve this. We'll keep you posted. In the meantime, you can always use Kickserv's built-in messaging to communicate with T-Mobile customers.
INVESTIGATING
over 2 years ago - at 04/20/2023 06:16PM
SMS text messages from Kickserv are currently not being received by T-mobile subscribers. We're investigating with our SMS provider now.
Latest Kickserv outages
Dispatch view - 8 months ago
Date Formatting Error - 11 months ago
Redirect Issue/Degraded State - over 1 year ago
Unformatted links in text messages - almost 2 years ago
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